Wyniki
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Training as a tool for developing competence of employees of hotel enterprises
Anna Tokarz
Service Management 3 (2008) s. 107-110 -
Development of European Union's policy on services
Anna Tokarz, Marta Sidorkiewicz
Service Management 1 (2007) s. 9-15 -
Banking system in Poland in the process of popularization of non-cash turnover in Poland
Anna Iwańczuk, Grzegorz Kotliński
Service Management 3 (2008) s. 37-45 -
Customer engagement in on-line services and companies' marketing responses towards the concept
Małgorzata Grzegorczyk, Grzegorz Mazurek
Service Management 7 (2011) s. 177-186